GO2 Plumber repairs and installs toilets across every NYC building type — running toilets, leaks at the base, clogs, wall-hung units, and full replacements. Same-day service, residential and commercial.
Available 24 hours · 7 days · All 5 NYC Boroughs · No Overtime
Licensed NYC plumbers only. Answered 24/7.
Most toilet problems trace back to one of a handful of components — knowing which one changes the fix:
Almost always a worn flapper or a fill valve that isn't shutting off — usually a same-visit fix, and one of the most common calls we get.
Usually a failed wax ring or a loose flange, not the toilet itself. We replace the ring and reseat the toilet properly rather than just recaulking around the base.
Points to the flush valve or mineral buildup in the rim jets — common in older NYC buildings with hard water.
Almost always tied to the same wax ring or flange issue causing base leaks — the toilet isn't seated flat on the flange anymore.
If the leak is coming from behind a wall or through the ceiling below rather than visibly at the base, see Leak Detection for non-invasive diagnosis first.
We identify the actual failed component — flapper, fill valve, flush valve, wax ring, or flange — rather than guessing.
Flat-rate price provided before any work. No hidden charges.
Most repairs completed same visit. Parts stocked on every truck.
Full flush test, base checked for leaks, 1-year labor warranty applied.
Not every toilet problem calls for a new unit. Here's how to think through the decision:
A cracked tank or bowl — as opposed to a worn internal component — means replacement. Porcelain cracks don't get better, and they tend to spread.
If the same toilet has needed more than one repair call recently, replacement often costs less over time than continuing to fix an aging unit.
Older toilets use 3.5 to 5 gallons per flush; modern WaterSense-certified models use 1.28 GPF or less. For multi-family buildings on NYC DEP's Multifamily Conservation Program, at least 70% of toilets, showerheads, and faucets need to be high-efficiency to qualify for the conservation rate — worth checking if you're a building owner replacing fixtures anyway.
Some co-op boards require licensed-plumber documentation for fixture replacement. We provide the paperwork boards typically ask for — see Apartment Building Plumbing if this is a building-wide project.
Every kind of toilet, every kind of NYC building.
The most common setup in NYC homes and apartments — full removal of the old unit, new wax ring, and proper reseating on the flange.
Uses an in-wall carrier system rather than a floor-mounted base — common in renovated bathrooms where floor space is tight. Requires access to the wall cavity for the carrier frame.
High-traffic flush valve systems for restaurants, offices, and multi-unit buildings — see Commercial Plumbing for the full scope.
Same-day response for a clogged or overflowing toilet. If the clog is deeper in the line rather than in the toilet itself, see Drain Cleaning.
GO2 Plumber provides this service across every NYC borough and Nassau County with local crews for faster response times.
"Fastest response I've ever had for a burst pipe. They arrived in 20 minutes and had it fixed within the hour. Absolute lifesavers!"
"No phone tag, just called and they showed up exactly on time. Very professional and tidy work. Will use again."
"Highly recommend for commercial situations. We've used GO2 for our facility several times. Technical expertise is top notch."
One call. Licensed NYC plumber on the way in under 60 minutes.
Serving all 5 NYC boroughs + Nassau County · No Overtime · Flat-Rate Pricing · All 5 Boroughs