32 verified Google reviews from real NYC customers across all five boroughs. See what our clients say about GO2 Plumber.
"Fastest response I've ever had for a burst pipe. They arrived in 20 minutes and had it fixed within the hour. Absolute lifesavers!"
"No phone tag, just called and they showed up exactly on time. Professional, tidy, and the price was exactly what they quoted."
"Highly recommend for commercial situations. We've used GO2 for our facility several times. Technical expertise is top notch."
"Called at 10pm for a backed up main drain. They were there within an hour. Cleared everything, explained what caused it. Excellent."
"Had a leak behind my kitchen wall for months. Two plumbers couldn't find it. GO2 found it in 20 minutes with a thermal camera."
"Installed a battery backup sump pump before storm season. Professional work, explained everything. Haven't had a drop of water in the basement since."
Across the feedback we've received, a few themes come up consistently: how quickly a plumber actually arrived versus what was promised, whether the quoted price held once the job was underway, and whether the work was done cleanly without leaving a mess behind. These are the specific things GO2 Plumber's flat-rate, no-overtime model was built to address.
We also hear from commercial clients — restaurants, property managers, and building owners — about response time during business hours and the ability to schedule around operating hours rather than disrupting them. That feedback shapes how we staff and dispatch across all 5 boroughs and Nassau County.
If you've worked with GO2 Plumber, we'd genuinely appreciate a review on Google or Yelp — it helps other NYC residents find a licensed plumber they can trust, and it helps us know what's working and what to improve.
We take negative feedback as seriously as positive feedback. If a job didn't go the way it should have, we want to know — it's the only way to actually fix a recurring issue rather than just apologizing for it. If you've had a less than ideal experience with GO2 Plumber, please reach out directly so we can make it right.
One call. Licensed NYC plumber on the way in under 60 minutes.
Serving all 5 NYC boroughs + Nassau County · No Overtime · Flat-Rate · 1-Year Warranty